choose your preference: Road | Mountain
Mechanical Servicing

 

Welcome to Auckland's premier Bike Service Department.

 

 

We take bikes very seriously – as do a lot of our customers, so we understand that it is crucial we offer a professional level of service at a fair price.

 

 

Just like cars and motorbikes, all bicycles require maintenance to keep them road / off road worthy. Cables, brake pads and chains, sometimes even cassettes and chainrings are among a list of replaceable items, which can wear out over time from use and the elements. The suspension on MTB’s also needs regular servicing.

 

But don’t panic, we can help identify problems and help you understand what needs doing to your bike when you drop it into us for repair. We like to spend 5-10 minutes with everybody whether it cost you $200 or $20,000. We can then give you a better idea of the cost and requirements for the repair and how we will see you right.

 

 

Everyone at MEC rides bikes, both on-road and off-road, so we are well equipped to answer the many questions you may have about your bike.

 

 

Heading our Workshop is Senior Mechanic Lloyd O’Brien who has over 25 years experience in repairing bicycles.

 

 

All of our repairs go through a quality control step whereby Louis Crosby – seasoned professional cyclist checks over the repair, signing off the work performed.

 

 

All of our team are trained by both Lloyd and Louis and have passed all of the available qualification standards e.g. Shimano Service Course / Specialized Technical Courses.

 

 

So give us a call or book online or even better still, pop in and see us.

 



Book Your Service Now or Click Here to learn more about the various services we offer


 

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Refunds and Returns:

All sale items are non-refundable but you may choose to recieve a store credit note in exchange for your returned item providing it is returned in an un-worn or un-used condition.

We want you to be entirely satisfied with every purchase made from Mt Eden Cycles.

If however you wish to return an item for exchange or you have decided not to keep it you can do this. Bring it in to the store together with the products original packaging and labeling within 28 days. We will exchange or refund the cost of the item(s) where appropriate. All goods must be in a new and unused condition together with a copy of your original receipt.

Our workshop repairs are completed to the highest standards and as such if you are not entirely satisfied with the repair or service will endeavor to fix the related fault as required.

Items that have been tampered with or changed outside of the workshop by someone other than a Mt Eden Cycles Mechanic will however be void of this.

Faulty Goods and Warranty:

 

All products are guaranteed against failure due to defective workmanship or materials, but this excludes faults caused by accidents, neglect or misuse. The guarantee lasts for 12 months from the original purchase (unless otherwise stated). Some brands offer longer warrenty conditions, call for details.

When returning faulty goods, please be aware that goods are returned to our suppliers and any refunds or exchanges may take up to 10 working days.

Mt Eden Cycles Loyalty Scheme:

All customers are eligible to become a member of the scheme. Our employees and any relatives of such employees are eligible to become members of the scheme, subject to the restrictions in these terms and conditions.

The points for the loyalty scheme are earned on all purchases on parts or items (excluding workshop labour and bicycles).

one (1) point is awarded for every dollar spent. 100 points is equal to $5.00 discount. This discount is not available on workshop jobs and bicycles.

Points and discounts are saved to the customers account, and are redeemed on request.